Name: Swissotel Al Maqam, Makkah
Address: King Abdul Aziz Endowment Ibrahim Al Khalil Street,, Makkah
Telephone: 966 (12) 577 5888
Rating: 4.5

Welcome to

Swissotel Al Maqam, Makkah

Overlooking the holy city, Swissotel Al Maqam Makkah stands tall at the heart of the Muslim world. As part of prominent Abraj Al Bait complex, the hotel faces the holy Kaaba and has direct access to Masjid Al Haram.

The 1,624 rooms and suites carry an embracing atmosphere, many of them have a graceful view of the holy Kaaba. Our refined restaurant and tea lounge vow to please refined palates. You’ll discover that our service combines the best of Alpine grace with the welcoming values of Arab culture.

For a convenient shopping experience in Makkah, the hotel provides direct access to the shopping mall within Abraj Al Bait complex.

Swissotel Al Maqam Makkah is the ultimate place to aim during Hajj & Umrah, or to merely unwind with your family.

Traveler Rating

4.4

49,792 reviews

Dr S. S., Apr 15, 2024

Underwhelming

Quite disappointed with the overall stay and services for a five star facility. Does not live up to any reviews that I have heard about it. The check in process took 2 hours, we had requested connecting/close rooms but our rooms were not even on the same floor. The services in general were disappointing. The room had a weird smell and the breakfast was nothing above average with repeating poorly tasting menus. Often times late at night only one of lifts would be functional (which is annoying as you have to take 2 lifts to come to your floor for all clock tower hotels) The hotel NEEDS to inform all incoming guests that the area completely closes down right before and sometime after prayers causing massive inconvenience if you end up arriving at that time. Would not recommend and will definitely not stay again

Mishraz, Apr 15, 2024

Location n hotel is good but check inn people are worst

I booked earlier and paid already but still one room not available that time After request to manager got it

Raja S., Apr 15, 2024

Everything superb

Everything went well I only suggest you to make separate counters for peesons who have online booked and payed the amount so that checkin is easy for them otherwise it is of no use to do online booking and paying in full

Hamad, Apr 14, 2024

Location

Mostly pleasant

Mohamed F., Apr 14, 2024

Excellent location with Kabba view

Had difficulty in getting taxi after checking out. No sign boards stating where to exit and get taxi

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