Sofitel Brussels Europe 5 stars

Customer review rating (ALL Rating) 4.5/5 1,804 reviews

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Description

Hotel extras

  • 12 suites rénovées

  • Accès direct aux transports en commun.

  • Brasserie belge renommée avec un chef célèbre.

  • Rooftop une vue imprenable sur la place Jourdan.

  • Situé dans le quartier européen.

Our accommodation(s)

Hotel location

Sofitel Brussels Europe

Place Jourdan 1
1040 BRUSSELS
Belgium

GPS:50.837704, 4.381243

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE 1040

With local and seasonal products, the chefs at the 1040 reinvents Belgian specialties. The chic and casual bar serves unique cocktails. Guest also can sample many Belgian beers and European wines.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,804 reviews

TripAdvisor Rating  4.5/5  221 reviews

Certificate of excellence 2024

good stay

Customer review rating 4.5/5

Jh Business - Confirmed reviews ALL

always, good, great staff and a good product

Dear Mr H., We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sophie Contardi Guest Relations & Duty Manager

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

The hotel is excellent, in a great location. The personnel is very friendly and knowledgeable. My only comment would be that for a 5 star hotel there are spots in the room that’s need renovation or painting and also according to my experience the beds were very very soft and I woke up with a back pain.

Dear Mrs K., The entire Sofitel Brussels Europe Team would like to thank you for taking the time to tell us about your experience. It was a real pleasure to welcome you. I will share your lovely comment regarding our friendly and knowledgeable service with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Moreover, we are sorry to read that you were not satisfied with your bed. In all Sofitel Hotels, we have a unique bedding type called MYBED™. Our beds are composed of a mattress and, on top of that, a topper mattress made of duck down and feathers. In order to ensure that you feel more comfortable during your stay next time , we will remove the mattress topper for a firmer bedding. We are sincerely sorry to read that you were not satisfied with some aspects of your room. As we place a high priority on your satisfaction, I have informed our General Manager regarding your comment. We appreciate you are sharing with us your concerns, and please rest assured that we will do the outmost to make your stay next time a perfect one. Sincerely, Clara Rondini Guest Relation & Duty Manager

Great Location

Customer review rating 5.0/5

Jahangir Business - Confirmed reviews ALL

Amazing service and facilities, well located on the metro

Dear Jahangir A., We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Clara Rondini Guest Relation & Duty Manager

Beautiful hotel

Customer review rating 5.0/5

Geofrey W. Couples - Confirmed reviews ALL

Every part of the experience was wonderful. The hotel is located in a beautiful, safe and vibrant part of Brussels, which allowed us to walk and explore the area.

Dear Mr W., We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sophie Contardi Guest relation & Duty Manager

seamless onboarding and stay

Customer review rating 4.5/5

Mystwo Business - Confirmed reviews ALL

pre-check inn experience flawless reception and check inn empathic nice room as often perfect F&B

Dear Mr G., We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Clara Rondini Guest Relation & Duty Manager

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Other web-users rate our hotel

  • 383 reviews 8.9/10 Location
  • 747 reviews 8.6/10 Room
  • 918 reviews 8.9/10 Service
  • 24 reviews 2.9/10 WiFi
  • 298 reviews 8.8/10 Breakfast
  • 204 reviews 8.9/10 Cleanliness
  • 8 reviews 1.7/10 Pool

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