SO Sofitel Mauritius 5 stars

Customer review rating (ALL Rating) 4.4/5 978 reviews

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Description

Hotel extras

  • A serene sanctuary in untouched paradise

  • Sumptuous suites and elegant villas

  • Discover tranquillity in our sublime SO SPA

Our accommodation(s)

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Hotel location

SO Sofitel Mauritius

Royal Road, Beau Champs
61008 Bel Ombre
Mauritius

GPS:-20.509883, 57.435022

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  978 reviews

TripAdvisor Rating  4.5/5  3,363 reviews

Certificate of excellence 2024

SO an experience to live! We will be back!

TripAdvisor rating 5.0/5

JM1908 TripAdvisor review

The resort hugs you with its natural escape and allows a complete rest, cut from all stress. The front area is a clean, spacious and refreshing environment that immediately makes you feel at peace with the resort. Being Welcomed by the Front Office team and the General Manager was really heartwarming and they very professionally, gave a pleasant Kickstart to our short journey there. We have been by pampered by Nayesh, Divya, Avinash and Rakesh, making sure with their human touch, that our stay felt special. We sincerely thank them with all our heart. On our First day, lunch at Takamaka bar was exquisite and timely served. Their club sandwich was so consistent and delicious and we also highly recommend their chicken croissant. Also had chicken burger which felt a bit dry... Maybe the chef would want to opt for a crispy version or selection of signature sauces for those who would prefer not having grilled pineapple. We were then escorted to the room by Divya who carefully made sure we got all necessary infos and even proposed and booked a hamam session for us which was SO satisfying. A big thanks to her. Dinner at the buffet restaurant was full of options, and neatly set up. The buffet area is a bit narrow but undeniably, the food is excellent and the kitchen staff made sure we were being assisted and lack nothing. Coming back to our large, private and clean room to having a nice bath under the outdoor shower made the end our first night There, magical! The only uncomfortable aspect we encountered was with Rajiv from restaurant who felt a bit mean when he nearly ordered us to put a review for him while our lunch service went clumsy un the second day. Orders taken without server writing down, No bread served after ordering, Starters coming after our main courses and desserts order nearly forgotten... Plus having to come to the bar to have the check... Hopefully Kovilen with his professionalism and Neelam with her hospitality compensated this session by making sure that we were satisfied and finished our lunch in time. And also the possibility of having lunch literally 'pied Dans l'eau' was so relaxing. We highly recommend trying their cheesecake in this setup!! Overall we have had the most amazing weekend escape out there, SO, we surely will be back!

Great relaxing time

TripAdvisor rating 5.0/5

Azize P TripAdvisor review

Fantastic relaxing time with my wife. Best location in the south to relax. Room very comfortable. Staff very attentive in the restaurant and bar. Good food varieties, specially dessert. Delicious cocktail We highly recommmend this resort. Thanks to Mr rajiv, anil , jamy and reception team. We will be back soon

Superbbbb stay

TripAdvisor rating 5.0/5

Nandeeta B TripAdvisor review

We had a very memorable stay with my family, all the staff were very welcoming and friendly and helpful in their approach. We loved the room and swimmimg pool Food, service and kids club highly recommended. We thanks the staff namely Neelam, Rajiv stephanie, Anish. Dinesh resaurant

Great experience. Lovely staff. Delicious food. Very peaceful place.

TripAdvisor rating 5.0/5

Sakish M TripAdvisor review

We had a great experience me and my family. We had a very warm welcome. The rooms were clean and nicely prepared. The staffs were very very adorable. The setup of the hotel is very unique. The food was great and damn delicious. Many thanks to the lovely people out there: Anish, Anastacia,Rajiv, Atish, Begum, Stephanie, Nilesh, the Porter. Very nice stay...

Great experience, great staff (especially Levi)

TripAdvisor rating 5.0/5

Maksymilian S TripAdvisor review

Great hotel all-around. Beautiful and big terrain with nice plants and an access to a private beach. Rooms are large, beds are very comfortable, apart from the bathroom there is also an outside shower and a jacuzzi in the garden. Food is rather good- the dinner buffet selection could be bigger and the food itself is not exceptional but still good. The a la carte restaurant at the beach is great and you can taste there a lot of classic Mauritian dishes at the same level as in the popular restaurants throughout the island. The thing that makes this hotel stand out is the staff- everybody was very friendly but the person who absolutely made our holiday was Levi who was among the best waiters I have ever met- he was extremely friendly and attentive and helped in creating a great experience for us

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Other web-users rate our hotel

  • 317 reviews 8.2/10 Location
  • 484 reviews 7.3/10 Room
  • 844 reviews 9/10 Service
  • 12 reviews 3.9/10 WiFi
  • 141 reviews 5.3/10 Cleanliness
  • 95 reviews 7.4/10 Wellness Area
  • 88 reviews 8/10 Breakfast
  • 86 reviews 3.7/10 Value

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